PRIVACY POLICY

​First Class Appraisal ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.firstclassappraisal.org (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

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1. Information We Collect

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We may collect information about you in a variety of ways. The information we may collect on the Site includes:

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Personal Data

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Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

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Derivative Data

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Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

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Financial Data

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Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Payment Processor Name], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

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SMS Communications
By providing your phone number and accepting terms and conditions, you agree to receive SMS (text) messages from us for the following purposes:

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Appointment Confirmations: We may send you SMS messages to confirm scheduled appraisal inspections, including details such as the date, time, and location of the inspection.

Review Requests: Following the completion of our services, we may send you a one-time SMS message requesting a review of our services on Google or other review platforms.

Your Consent:

By providing your phone number, you consent to receive SMS messages from us for the purposes described above.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Standard messaging and data rates may apply.

Opt-Out:

You can opt-out of receiving SMS messages from us at any time by replying "STOP" to any of our messages. Upon receipt of your opt-out request, we will cease sending you SMS messages, except for messages confirming your opt-out.

Timing of Messages:

We will only send SMS messages between the hours of 8 AM and 9 PM in your local time zone, in compliance with the Telephone Consumer Protection Act (TCPA).

Data Privacy:

Your phone number and any information contained in our SMS communications are kept confidential and will not be shared with third parties, except as required by law or as necessary to provide our services.

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2. Use of Your Information

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Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.

• Process your transactions and send you related information, including purchase confirmations and invoices.

• Manage your orders.

• Provide customer support.

• Improve and personalize your experience on the Site.

• Monitor and analyze usage and trends to improve your experience with the Site.

• Send you promotional communications.

• Respond to your comments, questions, and requests and provide customer service.

• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

• Notify you of updates to the Site.

• Perform other business activities as needed.

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3. Disclosure of Your Information

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We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

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By Law or to Protect Rights

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If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

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Third-Party Service Providers

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We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

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Marketing Communications

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With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

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4. Tracking Technologies

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Cookies and Web Beacons

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We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

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5. Security of Your Information

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We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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6. Policy for Children

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We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us at francomac18@gmail.com

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

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8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

First Class Appraisal
300 SW 2nd St Suite 600
Fort Lauderdale, FL 33301
Email: francomac18@gmail.com
Phone: (954) 594-3636